Shipping Policy

Thank you for visiting and shopping at Pinkcityfashion. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days apart from Hand Crochet/Made to order items. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

For delivery we are using standard Royal mail services as below.

Royal Mail standard signed for   (Our Signed services offer a signature on delivery when you need extra peace of mind.)Deliveries take 3 to 5 working days and are delivered between 8am – 9pm (excludes Weekends & Bank Holidays).£4.99
Royal Mail Next Day DeliveryRoyal Mail Next Day Delivery£8.00

Shipment to P.O. boxes or APO/FPO addresses

Pinkcityfashion ships to addresses within the United Kingdom mainland addresses only.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Pinkcityfashion is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Pinkcityfashion is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.